Strict confidentiality and absolute protection of information about transactions of our customers is a top priority at Rietumu Banka.
We guarantee full safety of information supplied to the Bank by our customers. Strict standards of confidentiality and keeping of information provide privacy of banking transactions at Rietumu Banka.
Only authorised employees of the Bank, who are properly trained, have access to customer information. Employees, who violate intentionally or unintentionally our principles of keeping and use of information, will be subject to strict disciplinary measures.
The Bank will not release customer information to other organisations or the third party unless the customer has been previously informed about it, or the agreement has been reached between the Bank and the customer, or the customer has authorised the Bank before, or if required by the current legislation of the Latvian Republic.
To control and manage credit and other risks, the Bank will exchange some information with reputable information organisations and companies.
Whenever the Bank hires other companies or organisations to provide support services, we require them to conform to our privacy standards and to allow us to audit them for such compliance.
The Bank's goal is to have up-to-date and accurate information. We will inform our customers about the ways how they can access their account and files information and how they can notify to the Bank about errors which we will promptly correct.
The Bank always analyses and assesses itself from the point of banking privacy and the principles of confidentiality. We will always and everywhere act to ensure the highest standards of information safety and reliability.